It is crazy times in our world since the outbreak of the COVID-19 pandemic. People continue to ask us if we are open and functioning in this chaos. We ARE. We KNOW how important your dogs are to you, and how self-isolation can really be stressful, not to mention boring for pets. So we want to assure you we are able to fulfil pre-paid orders, either via shipping or porch drop-off within the GTA. We will provide products for our clients and all our retail locations that remain open to ensure your pets are able to be fed.
A Shout-Out especially to the GTA retailers, like Small Wonders Pets, WAG on Danforth, Knick Knack Paddy Whack and All About Dogs for putting your customers first to make sure their dogs and other pets are taken care of! We will continue to supply all our retailers that remain open during this State of Emergency.
Our wonderful suppliers are open for business – not “as usual” but we CAN get our amazing locally raised meat every week.
We have put a halt on Duck Gizzards production temporarily – for months now they have been unavailable from our supplier, King Cole Duck.
Supply has been intermittent on chicken hearts and turkey hearts as well. We have sporadic stock, so it may result in a substitution in your order.
Beef lung and lamb lung have been increasingly difficult to get from our local suppliers and the product is on backorder virtually permanently, as soon as we get any we process it for backorders. It can take several WEEKS for you to get Smidgie Snacks, as the supply can sometimes not come in even though it is ordered weekly. Decreased production at the meat processors is to blame as there is a lack of staffing due to COVID-19.
Beef Bully Sticks are in short supply for the same reason – decreased staffing at processing plants due to COVID-19. Please know that is may be 2021 before we can get a steady reliable supply again! For now, they are backordered on large ones and braided are out of stock until 2021.
Despite the above supply issues, we will continue to dehydrate the best treats and chews for your dogs. We can all get through this crisis, and Smidgin & Company will absolutely help you relieve some of your dog’s boredom with a supply of training treats and some amazing chews to keep them busy and provide some much-needed enrichment.
To ease a bit of the financial burden for our customers, we have implemented a SPECIAL COVID-19 COUPON CODE for use the store. If you place an order of $50 or more you can use covid-19survival code to redeem your discount before you checkout. The coupon code will be active for as long as we are having to self-isolate to flatten the curve and get back to normal!
We have also implemented SPECIAL LIMITED TIME BULK PRICING on some of our most popular chews, so you can get a bulk discount and SAVE $$$ by buying 6 or more or a dozen or 2 dozen at a time (depending on the item). The regular prices are already a great deal, and we’ve put them on SALE!
We hope you are staying healthy in these crazy times. Stay Safe. Thank You for choosing Smidgin and Company.
People have reached out to us to ask how they can support us during this crazy time.
We mostly want to support you in your self-isolation with your dogs. If you want to help a friend who has a dog and get them a gift card from us, that would help everyone!
Any purchase of a gift card now will help, and can be used any time in the future, there are no expiry dates on our gift cards during this COVID-19 crisis.
Our gift cards are 100% digital, and easy to use!
Easy-as-puppy-kisses.
Note: The COVID-19SURVIVAL code does not apply to the initial gift cards purchase, however when you shop in future if the COVID coupon is still active you can apply it for 10% discount on your purchase and still use your gift card.
Thank you for supporting Smidgin & Company.
We do want you to be satisfied with your purchase from Smidgin and Company. Contact Us if you are not completely satisfied with your purchase – we will make it right.
email us at: info@smidginandcompany.com if you are not satisfied with your purchase.
Email us the reason you wish to return the product.
Items must be unused and unopened in original packaging.
Opened Smidgie Snack product is non-returnable.
Items must be unused and unopened in original packaging within 30 days of purchase.
Used Tuff Tugs can not be returned.
Purchaser is responsible for return shipping.
All our products are made with government inspected, “for human consumption” (human grade) meat. No “pet-food grade” (or “condemned” – yes product that doesn’t pass inspection is “condemned”), ever. We want your dog to eat only the best possible treats and chews.
All our treats and chews are made in small batches to ensure freshness and quality. We take the greatest pride in what we make. This means you get the best possible products.
Whether your dog is in training or you just want to reward them, they will thank you ten-fold for our Smidgie Snacks. The joke is our dehydrated Smidgie Snacks & Chews are like doggie crack. Dogs can’t get enough of them.
And our Tuff Tugs are some of the funnest toys your dog can play with. See what our other doggie clients think!
All the meat from which we make our Smidgie Snacks is locally sourced from right here in Ontario, whenever possible. Our Lamb ears and tracheas are raised in Innisfail, Alberta. SO only Canadian product! Smidgin wouldn’t approve of anything but the best, cause she eats our snacks too!
