We have moved out of Toronto, north to Midland, Ontario, on beautiful Georgian Bay. We are excited about the move, but things change a bit due to the relocation.
First, we are going to need a few months to get back in the groove of things. So please be patient as we restock. Our FREE GTA DELIVERY has been halted, for obvious reasons, however, flat rate shipping is available for $20 anywhere in Canada. Our products are also available at some local GTA stores for your convenience: Small Wonders Pets, WAG on Danforth, Knick Knack Paddy Whack and All About Dogs.
We are now offering FREE Midland and Area Delivery with orders over $50. You can see the complete list of places we deliver to on our Shipping Page.
It is crazy times in our world since the outbreak of the COVID-19 pandemic. People continue to ask us if we are open and functioning. We ARE. We KNOW how important your dogs are to you, and how self-isolation can really be stressful, not to mention boring for pets. So we want to assure you we are able to fulfil pre-paid orders (depending on the supply chain issues we may encounter), either via shipping or porch drop-off within Midland and surrounding area. We will provide products for our clients and all our retail locations that remain open to ensure your pets are able to be fed.
A Shout-Out especially to the GTA retailers, like Small Wonders Pets, WAG on Danforth, Knick Knack Paddy Whack and All About Dogs for putting your customers first to make sure their dogs and other pets are taken care of! We will continue to supply all our retailers.
Our wonderful suppliers are open for business – not “as usual” but we CAN get our amazing locally raised meat every week.
COVID-19 RELATED SUPPLY ISSUES
We have put a halt on Duck Gizzards production temporarily – for months now they have been unavailable from our supplier, King Cole Duck.
Supply has been intermittent on chicken hearts and turkey hearts as well. We have sporadic stock, so it may result in a substitution in your order.
Beef lung and lamb lung have been increasingly difficult to get from our local suppliers and the product is on backorder virtually permanently, as soon as we get any we process it for backorders. It can take several WEEKS for you to get Smidgie Snacks, as the supply can sometimes not come in even though it is ordered weekly. Decreased production at the meat processors is to blame as there is a lack of staffing due to COVID-19.
Beef Bully Sticks are in short supply for the same reason – decreased staffing at processing plants due to COVID-19. Please know that is may be 2022 before we can get a steady reliable supply again! For now, they are backordered on large ones and braided are out of stock until 2022.
Despite the above supply issues, we will continue to dehydrate the best treats and chews for your dogs. We can all get through this crisis, and Smidgin & Company will absolutely help you relieve some of your dog’s boredom with a supply of training treats and some amazing chews to keep them busy and provide some much-needed enrichment.
To ease a bit of the financial burden for our customers, we have implemented a SPECIAL COVID-19 COUPON CODE for use the store. If you place an order of $50 or more you can use covid-19survival code to redeem your discount before you checkout. The coupon code will be active for as long as we are having to self-isolate to flatten the curve and get back to normal!
Thank You for choosing Smidgin and Company.